Approximately 21 days before your arrival in South Africa or your chosen destination country a pre-tour pack containing pre-tour documentation will be couriered to you (provided that we've received your 25% tour deposit - see our general terms and conditions for more info on payment schedules).

Your tour pack will include a comprehensive description of your daily itinerary, additional background info, what to pack, important info regarding traveling in the country or region you have chosen and details of all the arrangements made for your tour. Self-drive clients also receive a road map on which the touring route is marked, detailed directions and contact telephone numbers for all accommodation and other service providers (in the case of guided tours your tourist guide will look after all these kind of arrangements).

Unless requested otherwise we create a section on our website dedicated to your tour. It is in fact an online copy of your pre-tour documents. Once we inform you that your pre-tour documents is enroute to you by courier you can track the progress of the package with a real-time tracking facility built into your dedicated tour pages. During your tour friends or family can find contact details for you or look up your itinerary online, etc. For an example of what a client's private pages may look like click here.