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company
overview |
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Africa
Deluxe Tours (Afrilux)*, established in 1998, is a South
African* based inbound
tour operator* and broker*
serving clients from across the globe. We specialise in custom*
and packaged tours*
for groups, families, couples and individual travelers. Our
consultants provide a personalised professional service to
customers, drawing on their superior knowledge of the Southern*
& East African regions.
Most of our clients
purchase tours based on 5-star accommodation although we do
serve the middle-range (3 & 4-star) market as well. We
do not deal in budget tours (e.g. backpackers, camping, etc.).
Destinations include: South
Africa*, Swaziland*,
Namibia, Botswana, Zimbabwe, Zambia, Malawi, Mozambique, Kenya
and Tanzania. |
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our
mission |
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Africa
Deluxe Tours (Afrilux)*
endeavours to provide the best possible service to its customers.
Our products and services turn clients into friends and advocates
for our company. Value for money is always of utmost importance.
Quick response to enquiries and requests is a priority at all
times. Guides*,
vehicles and accommodation are of the highest quality. Products
and services are evaluated on a continual basis. We are only
as good as our last tour. |
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afrilux
operational model |
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Virtual integration
Africa
Deluxe Tours* is run on the basis of virtual integration,
i.e. we employ few personnel directly and rather contract the
appropriate competencies as they are
needed. The pool of professionals that we draw from, in some
cases specialist companies, enables Afrilux*
to expand and contract virtually to meet varying obligations.
This makes us competitive both in terms of cost and flexibility.
For
a small family touring South
Africa*
for two weeks we'll typically contract four or more people,
acting as our agents, to service them as they fly in and out
of main tourism centres (guiding*,
meet & greet, etc.). In-house staff will work behind the
scenes on pre-tour arrangements and on monitoring the smooth
operation of the tour once in progress. As more or fewer different
tour parties tour simultaneously the number of people under
contract will similarly increase or decrease.
Staff
Virtual
integration enables Afrilux*
to operate with a core staff compliment of only 5 people,
although this number is set to increase. All are university
graduates and have substantial decision making authority in
the company. Every staff member has a direct interest in the
profit of the company. For more on our staff go to: our
people.
Research
& Development
Continual research, including traveling thousands of kilometres
annually, ensures an intimate knowledge of the region's tourism
product. We network actively with other role players in the
industry and capture information in a well managed IT system.
Our products are re-evaluated and updated continuously.
Contracting specialist suppliers
Africa
Deluxe Tours*
is a
tour operator* and broker*.
We are specialists in putting together focused value for money
tour packages and serving our clients on a personalised basis.
We empower customers with up to date information and the ability
to adjust a proposed tour package to their own needs.
In tourism areas where we are not specialists ourselves our
research, and contractual
relationships, equips us with a network of specialist
suppliers whom we contract at preferential rate levels to
serve specific functions within a particular client's tour.
Thus we ensure that our clients get the best quality available
in the industry, at reduced rates.
Suppliers
Afrilux*
have preferential rate contracts with all the large accommodation
groups including Sun International, Southern Sun (Holiday
Inn, Inter-Continental, etc.), Protea Hotels, Relais, etc.
We also deal with a large pool of small individual establishments,
such as guest houses. Specialised luxury tour coach operators
provide for the transport needs of groups. For self-drive*
clients we rely on a very advantageous preferential rates
contract with Avis Rent
A Car. For guided
tours* we draw from a large pool of qualified and registered
tourist
guides*
catering for various languages and special interest areas
such as wildlife, history, botany, viniculture, birding, etc.
All of the above elements contribute to making Africa
Deluxe Tours*
a formidable role player in the tourism industry. For more
information on our company please contact
us. |
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| Africa
Deluxe Tours © 2006
- Copyright on photographs held by either Africa Deluxe Tours © 2006,
South African Tourism © 2006
or a 3d party (in which case approval has been obtained for the use thereof).
Strictly no reproduction allowed. - |
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